Our Service Guarantee
HostPapa provides you with an unconditional 30 day Money Back Guarantee + 99.9% Uptime Guarantee

The Ideal Hosting Experience
Since our inception, we have been creating the ideal hosting experience, and platform with one common goal - to maintain a reliable service. Based on our historical uptime, we are proud to guarantee that our uptime will never drop below 99.9%*. A guarantee based on reality, who would have thought?

Service Quality Guarantee
We guarantee that we'll provide quality service. Specifically:

• 99.9% Uptime Guarantee*
• 24/7 Phone & Email Support
• Your satisfaction, or your money back if cancelled within the money back guarantee period

30-day RISK FREE Money Back Guarantee
In addition to the uptime guarantee policy, HostPapa maintains a no-questions asked money back guarantee on hosting services. We do incur a cost on domains, so all domain registrations are subject to a $24.95 domain registration fee, but you will own the domain name whether you remain a HostPapa customer or not. If you decide to cancel within the money back guarantee period of 30 days, you will receive a full refund less any setup fees, and domain registration or transfer costs.