The HostPapa Service Guarantee
Join 500,000+ website owners who trust HostPapa to keep their sites fast, secure, and always online or get your money back. Try us completely risk-free for 30 days. If you're not satisfied for any reason, we'll refund your hosting fees, no questions asked
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Quality Service and Support—Guaranteed
30-Day Money-Back Guarantee
99.9% Uptime Guarantee
24/7 Expert PapaSquad Support
Quality Service Guarantee
At HostPapa, we promise to provide quality service. Specifically, we guarantee:
24/7 email support
Live telephone and live chat support in multiple languages
Note: Due to the nature of the products, the following services are non-refundable: domain names, domain privacy, setup fees, mobile websites, and any other add-on services. The money-back-guarantee period commences when the account is initially activated, regardless of any promotions or free trial periods.
Performance Web Hosting at Competitive Prices
If for any reason you’re not satisfied with our services, you can cancel at any time in the first 30 days of signup to receive a full refund for the service.
Domain fees are non-refundable.
Domain name refunds: What happens to your domain name?
HostPapa incurs a cost every time we register a domain. For this reason, all domain registrations through HostPapa are non-refundable and are subject to the current domain registration fees plus taxes. However, you will own the domain name whether you remain a HostPapa customer or not. You are free to transfer the domain to another provider or to simply point it elsewhere.
If you decide to cancel your web hosting account within the 30-day money-back guarantee1 period, you will be refunded your web hosting fees, less any domain name setup fees plus applicable taxes.
Web Hosting Built for Success
Launch Your Website Fast
Grow Your Business
24/7 Expert Support
100% Satisfaction Guarantee
At HostPapa, we're so confident you'll love our services that we offer a 100% satisfaction guarantee. If you're not satisfied within your first 30 days with us, we'll make things right by giving you a full refund.1
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Owner, https://stewartgauld.com/
😍"The best hosting company"
So far you guys are the best hosting company among others I have been dealing with in the past 20 years, Hostpapa is the best.
Site Owner, https://infeelministry.com
🙂"In 2 Days I Had My Website Up & Running"
Owner, https://crossheat.co.nz
😀"Why Nonprofits Choose HostPapa's Web Hosting"
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Don't change anything. Everything works well for me the way it is. Any issues or problems I have had with my site have been dealt with in a quick and competent manner. Employees are very courteous and helpful.
Site Owner, https://wordsonpoint.ca
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🙂"Couldn't have had a better experience"
Your staff were so responsive and sympathetic, thank you so much – couldn't have had a better experience.
Site Owner, https://diveky.ca
We migrate your website & domain for Free.
(Yes, you read that right.)
Try our Web Hosting services risk-free for 30 days1. If you don't love us, we’ll let you return to your existing web host for Free!
Consistently Awesome
We're not trying to brag (okay, maybe just a little), but with a 97% support satisfaction rate, we're basically the MVP of web hosting.
One Global Team
Need help?
The PapaSquad is here!
Can’t decide on the perfect domain name? Want to build an awesome website without breaking a sweat? Or maybe you need a hand configuring your business email? Whatever it is, our PapaSquad is always ready to save the day. So hit us up, and let us show you what we're made of!
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